Privacy Policy
Service4u (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage with our services, including but not limited to AC Repair Services, Washing Machine Repair Services, and Commercial AC Cleaning Services.

Information We Collect
We may collect and process the following types of personal information:
When You Use Our Contact Form
To help us schedule and fulfill your service request, we collect:

  • Name – To personalize communication

  • Phone Number – For service updates and confirmations

  • Address – To provide on-site repair services

  • Service Details – To better understand your requirements

How We Use Your Information
We use your information exclusively for the purposes of:

  • Communicating with you about your service requests

  • Scheduling and providing repair services

  • Managing service history and support

  • Processing payments

  • Enhancing your customer experience

We do not sell, rent, or share your personal data with third parties for marketing purposes.

Additional Data We May Collect

  • Personal Identification Information: Name, phone number, email address, and mailing address

  • Service Information: Booking details, service history, and equipment details

  • Payment Information: Card details and transaction records

  • Technical Information: IP address, browser type, and operating system

Purpose of Data Use
We may use the collected data for:

  • Service Delivery – Scheduling, dispatching technicians, and improving service quality

  • Customer Support – Responding to your queries and follow-ups

  • Communication – Notifications about service status and changes to policies

  • Payments – Processing your payments securely

  • Marketing (Optional) – Sending updates and promotions only with your consent

How We Share Your Information
We only share your information under the following conditions:

  • Trusted Service Providers – For secure payment processing, analytics, and email communication

  • Legal Obligations – When required by law or government authorities

  • Business Transfers – In the event of a company merger, acquisition, or asset sale

Data Security
We take data protection seriously and use industry-standard security measures including:

  • Encryption protocols

  • Access controls

  • Secure servers

These help protect your data against unauthorized access, alteration, or disclosure.

Your Rights
You have the right to:

  • Access – Request the data we hold about you

  • Correction – Correct any inaccurate or outdated information

  • Deletion – Request data deletion (subject to applicable laws)

  • Objection – Opt-out of certain data uses, including marketing

  • Restriction – Limit how we process your data

To exercise these rights, please contact us using the details provided below.

Cookies
Our website uses cookies to enhance user experience. Cookies are small files placed on your device that help us understand usage patterns. You can manage or disable cookies through your browser settings at any time.

Changes to This Privacy Policy
We may update this policy from time to time. Any significant changes will be published on our website. We encourage you to review this page periodically.

Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your data, feel free to contact us:
Phone: +91 6382910408
Email: info@callcustomercare.in